• A welcome kit with thread, bobbin, needles, backing and more!
•  Hands-on training
•  A toolkit with all the tools for setup and maintenance
• Full cap embroidery kit at no additional cost.
• Learn more, check out What's included in my machine.

1 year parts and labor. More details, see warranty page.

Our machines are priced lower because we sell directly from our factory, eliminating middlemen and reducing additional costs.

This allows us to provide high-quality, feature-rich embroidery machines at a fraction of the price compared to other brands. To learn more, see about us page.

Our machines come with extensive training materials and tutorials designed for beginners, so you can learn embroidery skills at your own pace. Plus, our one-on-one concierge service means you’ll have personalized guidance whenever you need it.

We do not provide digitizing software. We recommend exploring software that best fits your budget and skill level, as there are many options out there. If you’re new to embroidery and don't feel passionate about digitizing, consider outsourcing your digitizing tasks to a professional.

When you purchase a machine from us, you’ll unlock significant savings on digitizing services. We have an in-house team of experienced digitizers with 30 years of expertise, available around the clock. Prices start as low as $1 for simple designs, allowing you to get high-quality digitized files without the hassle. Contact us if you’d like to learn more about these exclusive savings!

Our shipping time is typically 30-60 days after confirming your order and deposit. Once your product ships, you’ll receive a tracking number, and a dedicated agent will be available to answer any questions you have about your shipment’s progress. Click Shipping to learn more about our shipping policy.

We accept a wide range of payment methods, including major credit cards such as Visa, Mastercard, Discover, Amex, UnionPay, as well as Shop Pay, Apple Pay, and Google Pay.

• Use a No Foreign Transaction Fee Card: Since you are buying directly from our factory, some credit cards may charge foreign transaction fees. To avoid these, we recommend using a card without these fees. Be sure to check with your card issuer for details.
• Get a Discount for Wire Transfers: Enjoy a 3% discount when you pay by wire transfer. Contact us at hello@embroninjas.com for more information.
• Use a Referral Code: Apply a referral code at checkout to unlock additional savings on your purchase.