How This Stay-at-Home Mom Launched a Pet Portrait Business with the Ninja 15-Needle Embroidery Machine

As a stay-at-home mom, I wanted to start a small business to support my family and pay off my dog’s hefty vet bills. In August 2023, I bought the Ninja Starter 15-needle embroidery machine from Embro Ninjas to launch my custom pet portrait embroidery business. After a lot of research, I found this machine was the best balance of quality and affordability.

Delivery and Setup Experience

The machine arrived on time, and their customer support, especially Emily, was amazing. She sent installation videos beforehand and checked in throughout the process. Setup was a breeze—it came pre-installed, and it took only 15 minutes to get it running. The threads were already in place, so all I had to do was tie my own threads and pull them through.

Customer Service That Cares

I’m a total newbie to embroidery, but Emily was so helpful. When I messed up the tension on the machine, she walked me through fixing it and even made personalized video tutorials for me since I learn best visually. Her patience and quick responses made the whole learning process much easier.

Machine Performance

The machine is perfect for my pet portrait embroidery business. It’s versatile, easy to use, and has a large embroidery area that allows me to work on hats, t-shirts, and more. Even as a beginner, I found it very user-friendly.

Worth Every Penny

By buying directly from Embro Ninjas, I saved about $2,000 compared to similar machines sold by U.S. resellers. For the price, the quality is amazing, and the customer service is unmatched. This machine has been a great investment for my business, and I highly recommend it to anyone looking to start or grow their own embroidery venture.